Our Plain English Terms & Conditions

WooNinja is a company that offers software and services to you. We assume you are going to operate in good faith, not use of services in a manner which is deemed illegal and you will do your utmost to uphold our reputation. You agree that there are fees for using our services, in addition to fees levied by our services providers e.g. Stripe. You agree to pay these fees, and any additional fees, on time and in full when requested by us.

Occasionally, things can go wrong and data may be lost, corrupted or simply unavailable when needed. By using our services, you agree to these risks and terms (which are in greater detail below) and agree that WooNinja cannot be held liable for any damages caused to you, your company or your customers occurring from the use of our software.

We reserve the right to distribute or otherwise plant your trees with an alternative partner based on operational constraints. Furthermore, our operators are unable to link specific physical trees to you and therefore we are not able to direct or guide you to visit your plantings.

We trust you will make your customers aware of our software such that they can make an informed choice whether they wish to use your services. In addition, we trust you will adhere to all applicable laws with respect to using our software.

By using our software you are agreeing that you cannot hold us responsible for any loss, however caused, through the use of our software.

Contact Us

If you have any questions about these Terms, do not use our services and contact us via our website.